Rental Agreement
These terms apply with your final itemized quote and accepted booking details. Please save a copy.
1. Rental and confirmation
BigFootBinz rents empty reusable moving totes and matching lids, with optional four-wheel furniture dollies and moving blankets listed in the accepted quote. The customer must be at least 18 and provide accurate contact information. Requests are subject to availability. A booking becomes confirmed only when BigFootBinz approves the dates and equipment and receives full payment of the accepted quote. Standard requests require at least 72 hours’ notice; rush requests require express approval.
2. Prices, dates and extensions
The 14-day rental fees are $59 for 10 totes, $99 for 20, $139 for 30, and $179 for 40, including matching lids. Your final quote states delivery, pickup, applicable taxes, and any agreed adjustments. The requested pickup calendar defaults to 14 calendar days after delivery and may be adjusted. The accepted quote confirms the return date. The base price covers up to 14 days; earlier pickup does not reduce the base price. Each started 7-day period beyond day 14 is charged at the package’s weekly extension rate, including a partial week. A longer period requested at booking is included in the rental subtotal and remains subject to availability approval. Each started seven-day extension period costs $20, $35, $45, and $55 respectively, must be requested at least 48 hours before pickup, and require availability approval and advance payment. No automatic renewal is promised. Late returns do not create an approved extension; BigFootBinz will contact you to arrange return and disclose any proposed additional fee before you accept it.
Optional equipment add-ons cost $20 per furniture dolly and $25 per pack of five moving blankets for up to 14 days. Each started additional seven-day period costs $10 per dolly and $10 per blanket pack. Add-ons follow the booking’s delivery and pickup dates, require availability approval, and are paid in advance with the tote rental. Earlier return does not reduce the base equipment price. Previously issued quotes retain the equipment prices shown in that quote.
3. Delivery and return
The customer supplies accessible delivery and pickup locations and arranges to receive and return the equipment at the agreed times. BigFootBinz delivers and collects empty equipment; packing, lifting, moving belongings, and transportation between homes are the customer’s responsibility. Check the count and condition on delivery and promptly report any discrepancy. Return the same number of empty, reasonably clean totes and lids, plus any rented dollies and blankets. Return blankets dry and free of debris; routine cleaning is included. Do not move equipment outside the agreed service area without approval.
4. Care, damage and missing equipment
The equipment remains BigFootBinz property. Do not sell, transfer, alter, drill, paint, or permanently label it. Use removable labels, avoid overloading, and do not place hazardous substances, animals, leaking liquids, illegal items, or contaminating materials inside. Keep equipment secure and protected from excessive heat and misuse. Operate dollies only as instructed, within the supplied manufacturer’s load rating, and on suitable level surfaces. Do not use them to carry people or on stairs. Use blankets as protective packing materials and keep them dry. Report lost or stolen equipment promptly.
The customer is responsible for equipment lost, stolen, not returned, or damaged beyond ordinary wear while in their possession, including loss caused by third parties. Ordinary scuffs and normal wear are not chargeable. For each affected item, the charge will be the documented reasonable repair or replacement cost, capped at the item-specific maximum disclosed in the final accepted quote. Dollies and blankets are covered by the same equipment responsibility provisions, with maximum replacement amounts disclosed per dolly and per individual blanket in the final quote. Ordinary wear and routine cleaning are not additional charges. A tote with its lid is treated as one set, so a missing set is not billed twice. No damage or replacement charge may be collected through the saved-card authorization unless the final quote contains the applicable maximums and the customer separately accepts that authorization.
5. Separate saved-card authorization
If you separately opt in on the quote acceptance page, you authorize Stripe to securely save your payment method and authorize BigFootBinz to initiate later, unscheduled payments for documented damage beyond ordinary wear or missing, stolen, or unreturned equipment from this rental only. Amounts are determined under section 4 and cannot exceed the limits in your accepted quote. This permission does not authorize unrelated purchases or subscriptions.
BigFootBinz will send an itemized notice to your supplied email with the reason, evidence, calculation, and proposed charge date at least seven calendar days before attempting a later charge. Respond to that notice to dispute an error. BigFootBinz will review a timely dispute before attempting the contested charge. Charges may arise after return inspection or discovery of missing equipment. You may revoke permission for future card charges by replying to your booking correspondence; revocation does not cancel a valid amount owed. Failed or authentication-required payments will be handled by a separate invoice or payment request. Card-network and statutory dispute rights remain available.
If you do not authorize card storage, BigFootBinz may invoice valid amounts owed separately. Card storage consent is optional and never preselected. Payment card numbers are handled by Stripe and are not collected by this site.
6. Changes, cancellation and refunds
You may withdraw an unconfirmed request without charge. For a paid booking, cancellation at least 72 hours before the scheduled delivery receives a full refund. A later cancellation before delivery receives a refund of the rental fee; any actual, nonrecoverable delivery expense must be documented and may not exceed the accepted delivery fee. If BigFootBinz cannot provide the confirmed rental, payments for the unprovided service will be refunded. No prorated refund is promised for voluntary early return after delivery. Contact BigFootBinz through your booking correspondence for changes or refunds.
7. Responsibility and applicable law
The customer is responsible for safely packing and moving their belongings and must use equipment according to its manufacturer’s limits. BigFootBinz does not insure customer contents. Nothing in these terms excuses BigFootBinz’s negligence or misconduct, or removes any right that cannot lawfully be waived. Alabama law applies to the extent permitted by applicable law. If a provision is unenforceable, the remaining terms continue to apply.
8. Electronic records and contact
By typing your name and selecting the agreement checkbox, you intend to sign electronically and consent to receive this booking’s agreement and transaction records electronically. The site records your accepted quote, typed name, term version, consent selections, and timestamp. You can print or save the agreement and quote before accepting. Use the email correspondence associated with your booking, or submit a request with your reference at the booking form, for questions or corrections.